If you booked an in-person session please arrive 10 - 15 minutes prior to your appointment time. If you are more than 15 minutes late for any appointment you automatically forfeit that appointment time and will not be refunded.
Must be 18 or older in order to book a session or register for a class.
We require a minimum of 48 hours to cancel or modifiy any session or 72 hours for a class or workshop in order to receive a full refund. If you fail to cancel or reschedule your appointment or class in the above stated time then your session or workshop is forfeit and you will not receive a refund. No exceptions.
We understand that emergencies due occur so if you are unable to make your appointment or class due to an emergency then Reiki Energy Healing LLC, at it's sole discretion, will determine if a refund can be granted.
Qualified Refunds will be processed within 3 - 5 business days of cancellation. Times may vary given your financial institution.
Non-refundable prepayment via PayPal is required for all appointments, sessions and classes. If you are unable to use PayPal for any reason you may call our office to prepay using a major credit card at 408-946-1981